217 - 214 - 3423
Follow the Fiber Quincy

Terms and Conditions

(a) I agree to pay Adams for (i) all use of my services, (ii) installation and applicable service charges, (iii) equipment, and (iv) all applicable local, state, and federal fees and taxes. Charges for the services that I receive have been provided to me. Other charges are set forth on a separate price list that I have received and/or can be provided on request. I will be billed monthly in advance for recurring monthly charges. If I participate in a promotional offer that requires a minimum time commitment and I terminate early, I agree that I am responsible for any termination fees that were described to me at the commencement of such promotional or discounted price.

(b) All charges are payable on the due date specified, or as otherwise indicated, on my bill. I agree that late charges may be assessed if my account is past due. My failure to deliver payment by the due date is a breach of this Agreement. The current late fees can be provided upon request and, if applicable, will not exceed the maximum late fees as set forth by applicable law. Adams reserves the right to change the late fees at any time.

(c) I authorize Adams to make any preparations to the premises necessary for the installation, maintenance, or removal of equipment. Adams shall not be liable for any effect of normal services installation and workmanship, such as holes in walls, etc., which may remain after installation or removal of the Adams equipment, except for damage caused by negligence on the part of Adams.

(d) The Adams equipment is and at all times shall remain the sole and exclusive personal property of Adams, and I agree that I do not become an owner of any Adams equipment by virtue of payments provided for in this Agreement or the Tariff(s) or the attachment of any portion of Adams equipment to my residence or otherwise. Upon termination of any services, subject to any applicable laws or regulations, Adams may, but shall not be obligated to, retrieve any associated Adams equipment not returned. All equipment must be returned within seven days after cancellation of service to avoid charges. Failure to return TV equipment will result in additional charges and fees. Adams will not be deemed to have “abandoned” the Adams
equipment if it does not retrieve such equipment.

(e) I agree that data services are best effort delivery and that unless enterprise class service is sold with an additional Service Level Agreement (SLA) specifically for committed bandwidth, that Adams does not guarantee that the maximum throughput rate will be achieved at all times. I also
understand that the actual throughput rate I may experience at any time will vary based on numerous factors, such as the condition of wiring at my location, computer configurations, Internet and Adams network congestion, the time of day at which I use the service, and the website servers I access, usage of the service inconsistent with the Terms of Service, among other factors.

(f) I agree that Adams residential service is to be used for personal, non-commercial use only. The service cannot be used for any commercial purpose whatsoever whether or not the enterprise is directed towards making a profit.

(g) I agree to accept and abide by Adams’ Terms of Service and network management policies during my use of data services, made available to me at installation and available to Adams’ website. Terms are subject to change.

(h) I understand the Monthly Price for Life is part of the pre-registration special and only applies to the Internet and telephone package and residential location selected at time of install; standard monthly pricing will apply to any future package changes. I understand that TV pricing is not locked in for life and is that only available to Adams Fiber Internet subscribers and an installation fee of $99.95 will apply. If an account is suspended for non-payment
three (3) times in a calendar year and service is reconnected, the account will default to standard monthly pricing.

(i) I authorize Adams to make an investigation of my credit history if needed.

(j) I understand that Adams needs to have enough pre-registration upfront in order to begin construction in my neighborhood. I agree to pay a $50 sign-up fee in order to be counted in the penetration rate count. Once Adams get enough pre-registrations, planning and construction will begin. If for some reason, Adams does not get enough pre-registrations, the $50 sign-up fee will be returned to me. Once Adams gets enough pre-registrations, the $50 fee is non-refundable. The number of pre-registrations needed is determined by each neighborhood.

(k) I certify that I am 18 years old or older and I am the property owner or I have permission from the property owner to have services installed.

(l) I agree to the terms set forth and to pay my $50 sign-up fee.

(m) I acknowledge that the voice-enabled ONT used to provide the telephone service is electrically powered and that the telephone service, including the ability to access 9-1-1 services and home security and medical monitoring services, may not operate in the event of an electrical power outage. I acknowledge that, in the event of a power outage in my home, any battery (i.e. UPS) installed inside my voice-enabled ONT (whether self-installed or installed by Adams) may enable back-up service for a limited period of time or not at all, depending on the circumstances, and that the presence of the battery does not ensure that telephone service will be available in all circumstances. I may choose to lease a battery back up device (UPS) from Adams for a monthly fee. Adams will be responsible for monitoring, ordering, and purchasing replacement batteries for leased UPS. I agree that Adams will not be responsible for any losses of damages arising as a result of the unavailability of the telephone service (such unavailability due to outages or a suspension of my account), including the inability to reach 9-1-1 or other emergency services, the inability to contact my home security system or remote medical monitoring service provider.