217 - 214 - 3423
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Router Support and Maintenance

I can’t access the Internet. What should I do?

If you encounter trouble with your Internet access, your first step should be to contact technical support at 877-502-3267. Troubleshooting may prove your modem/wireless router to be at fault. Avoid the cost and confusion that comes with replacing your equipment by signing up for Router Support & Maintenance. For only $4.50 per month, you’ll never have to worry again about wasting time or money trying to select and configure the wrong equipment.


  • FREE Gigacenter
  • Device failure replacement* and configuration ($250 value)
  • One Free Service Call per year ($75 value)
  • Managed Wireless Router Support & Maintenance
  • Firmware updates
  • Remote support for Wi-Fi setup and configuration
    • SSID assistanceRSG844
    • Security Settings
    • Forgotten Passwords

*Does not apply if damage is caused by customer or pet.

Call us at 217-696-4611 to get covered with Adams’ Router Support and Maintenance for only $4.50/month.